Assistant Director – Outreach

Center for Career Development & Academic Exploration

The University of Tennessee, Knoxville invites applications for the position of Assistant Director, Center for Career Development and Academic Exploration.

The University: The University of Tennessee is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling over 30,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity.

The Division: The Division of Student Success at UT works to engage each student scholar’s experience by supporting their unique strengths and goals. It collaborates with UT faculty and staff to help each student scholar maximize their individual strengths and understand how their strengths contribute to their academic dreams, career paths, and personal well-being. As a member of Student Success, the center’s mission is empowering student scholars to create and achieve career goals by providing comprehensive career education.

The Department: The center provides comprehensive career development programs and resources to undergraduate and graduate students from nine academic colleges. Staff is comprised of 26 professional and administrative positions, 4 graduate assistants, 10+ peer career advisors, and several student employees. The CCDAE is committed to diversity and inclusion and helping students explore the impact of identity on career development.

Position Summary: Reporting to the Senior Associate Director for Employer Development, the Assistant Director of Outreach directs the recruitment, selection, training, programming, and performance of the Peer Career Advisors; manages campus partnerships to provide access to career education and helps students develop social capital; builds employer relationships to create opportunities for students.


Position Responsibilities:


  • Direct all aspects of the PCA program with approximately twelve paraprofessional employees during fall and spring semesters and four to six additional trainees each spring.
  • Coordinate recruitment and selection processes, conduct training and supervision on topics including career exploration, career planning resources, conducting resume critiques and practice interviews, programming, marketing, and communication skills.
  • Facilitate Lead PCA selection and supervision.
  • Manage assessment, data, and reporting related to the PCA program.
  • Oversee PCAs’ social media presence.
  • Identify new ways for PCAs to serve students.


  • Serve as a liaison to departments across campus divisions including Student Success, Student Life, Athletics to enhance collaborations and partnerships.
  • Manage and market the presentation request and photo booth protocols for the department.
  • Design and launch initiatives to educate students on building and maintaining social capital and career readiness.
  • Create and implement programming, such as, networking events, mingles, and panels that allow students to engage with employers and alumni.
  • Communicate and market departmental offerings and career readiness to partners and students.
  • Co-lead the Career Advocates program including on-going communication with advocates.
  • Complete ongoing evaluation and assessment to measure the effectiveness of programming.


  • Build connections between employers and campus partners and assist with programming to increase student exposure to employers.
  • Support career coach programming that involves employers.
  • Conduct employer visits to cultivate relationships and develop new opportunities.
  • Educate employers on the diversity scorecard and how to recruit utilizing inclusive practices. Maintain resources for employers.
  • Communicate with employers and help onboard new employers to UT recruiting protocols, options, and Handshake. Support the employer CRM.
  • Manage the summer experiences fair and assist with other job fair planning.


  • Serve on leadership team for department to ensure most effective operations, analyze long-term impact of decisions and plans, and establish and evaluate standards of performance.
  • Serve on various Center for Career Development and Academic Exploration departmental committees.


  • Assist in other departmental activities, events, and programs that align with Center for Career Development and Academic Exploration’s mission including career fairs.
  • Participate in professional development activities to ensure professional growth and knowledge needed to provide effective leadership and stay abreast of emerging trends in career coaching.
  • Participate in various local, state, regional, and national organizations such as SoACE and NACE.



Required: Master’s degree at time of hire


Required: Minimum of three years of full-time experience in higher education at time of hire; Two years of graduate or part-time work will count as one year of professional experience


  • Experience in a college/university career center
  • Experience with a paraprofessional program



  • Strong interpersonal skills and the ability to create and maintain collaborative relationships and professional networks with diverse populations internally and externally.
  • Excellent communication skills and the ability to project professionalism to constituents.
  • Skill in preparing clear and concise reports, policies, procedures, correspondences and other written materials.
  • Demonstrated ability to set and achieve goals.
  • Demonstrated ability to plan, organize and coordinate events and programs.
  • Ability to be flexible regarding the facets of this position’s responsibilities and a willingness to adjust when needed in order to meet the goals of the department, division, and university.


  • Knowledge of a career services management system such as Handshake and the ability to run reports.
  • Knowledge of job search strategies and career development theories, best practices and resources
  • Knowledge of diversity, equity, equity and inclusion practices related to working with a paraprofessional program and employers.


$52,000-54,000 and accompanied by a university benefits package

Application Process: A review of all applications begins immediately and continues until position is filled. For full consideration, applicants must apply electronically through the Taleo system including submission of cover letter, resume, and the names, addresses, and phone numbers of three references.

Student Services

Primary Location

Center For Career Development


Campus/Institute Knoxville

The University of Tennessee does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of educational programs and services or employment opportunities and benefits. This policy extends to both employment by and admission to the University. The University does not discriminate on the basis of race, sex or disability in its education programs and activities pursuant to the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA)of 1990. Inquiries and charges of violation concerning Title VI, Title IX, Section 504, ADA or the Age Discrimination in Employment Act (ADEA) or any of the other above referenced policies should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the UTK Office of Human Resources, 600 Henley Street, Knoxville, TN37996-4125.

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