Department: Dean of Students Office

About CCRI

The Community College of Rhode Island is
New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high
school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on
our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds,
and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent
faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means
to work here, learn about our Guiding Principles here.

Posting Details >
Special Instructions to Applicants

To apply for this position:

  • Complete CCRI’s online
    application, and attach a cover letter and resume by the closing date.
  • If attaching a resume complete with education
    history and/or employment history, please

disregard these sections within the online application.

  • Please include
    the contact information for three (3) references within the application.
  • Finalists will be required to provide official
    college transcripts.
  • Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time

faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI’s vaccination
policy here.

Please contact Human Resources
at 401-825-2311 (TTY: 401-825-2313) if you require assistance with the online application process.


CCRI is an Equal Opportunity/Affirmative Action employer.

CCRI prohibits
discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or
expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected
veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at [email protected]

The Clery Act requires colleges and universities to report
campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus

Job Summary

The Dean of Enrollment Management, Systems, and Innovation (EMSI) is a reimagined
position on the Student Affairs Leadership Team. The Dean of EMSI will have access to and a deep understanding of student information
systems (Ellucian Banner preferred) and the extensive set of college data and use of these data to position CCRI as a model for
data-informed student-centric policy, practice and application of technology among public two-year colleges. This position will lead
equity-minded workflow reviews and conduct path analyses across the student lifecycle. The Dean of EMSI will leverage current data and
emerging technologies to help transform the CCRI student experience through greater personalization and more connected

The Dean of EMSI will be a collaborator and change-maker influencing college-wide academic affairs and student
success policies and practices and oversee the student affairs functional

areas of Records, Admissions, Enrollment
Services, and Veteran Services. The Dean will provide direct supervision of the Director of Records, Director of Admissions, Associate
Director of Enrollment Services (2), and the Veterans Certifying Official.

This position combines expertise in strategic
enrollment management and the role of the registrar to improve automation and efficiency in the operations of 4-year student transfer, early
college and adult recruitment, class and room scheduling and student educational planning, and division CRM adoption to scale a personalized
experience that minimizes enrollment and graduation barriers for our students. This leader will be expected to incorporate higher education
and community college best practices into the vision, strategy and practices of each functional area.

Position initially
located at the Warwick campus, may include up to 2 days remote.

Duties and Responsibilities

  • Maintain knowledge of and incorporate best practices and innovative enrollment strategies in community colleges and higher education.
  • Ensure that all Enrollment Management functional areas have processes, policies, technology, and resources necessary to achieve
    enrollment and student success goals.
  • Participate in the identification, selection and implementation of student-facing
  • Review and analyze data on student enrollment and success to shape strategic direction; and regularly
    re-evaluate the effectiveness of recruitment, admissions, and enrollment services to ensure alignment with the College and Student Affairs
    division Strategic Plans.
  • Oversee recruitment, supervision, and professional development of staff; and develop a strong
    sense of teamwork, equity, and investment in mission across all functional areas.
  • Collaborate across divisions to improve
    the College’s ability to serve students with intention and excellence; and ensure that the Enrollment Management department is positioned to
    support key College initiatives.
  • Collaborate with Academic Affairs and Institutional Effectiveness to ensure effective and
    data-informed course scheduling.
  • Participate in the development of marketing and communication strategies to achieve
    strategic recruitment and enrollment goals.
  • Represent the College at state and community meetings and events as they
    relate to Enrollment Management and student services.
  • Develop and manage the Enrollment Management budget.
  • Ensure compliance with all state regulations, federal laws, and CCRI policies.
  • Demonstrate a commitment to the
    philosophy and mission of a comprehensive community college.
  • Perform other related duties as assigned, which will be
    varied and substantial given the scope of this role within Student Affairs and the College.


  • A Master’s degree required
  • Progressively responsible leadership experience in the
    functional areas of admissions, enrollment services, financial aid, and/or records (Registrar level)
  • Experience with core
    technology applications such as Ellucian Banner 9 student information system (or similar), Degree Works degree audit and planner (or
    similar), Argos

Reporting (or similar), CRM solutions (in-process of vendor selection and implementation), and
advanced Microsoft Excel (or similar).

  • Demonstrated ability to develop and use data analytics and modeling to inform
    enrollment management and records strategy
  • Demonstrated ability to lead a team to deliver service excellence and drive
    change that delivers results despite obstacles and challenges

Competencies and Desired

  • Experience at an institution with a single stop/shared services model



Salary Information

Anticipated starting salary is

Academic/Calendar Year


Work Schedule Information

Non-Standard; 35 hours per

Posting Number


Quick Link


CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process.
If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human
Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement

All requirements
are subject to possible modification to reasonably accommodate individuals with disabilities.

CCRI is an Equal
Opportunity/Affirmative Action Employer. CCRI prohibits discrimination on the basis of race, color, creed, national or ethnic origin,
gender, religion, disability, age, sexual orientation, genetic information, gender identity or expression, marital, citizenship status and
veteran status in all employment matters. CCRI espouses that all employees and applicants have a right to equal opportunity in all terms,
conditions, and privileges of employment.

Sexual harassment is a form of gender-based discrimination prohibited by Title

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Reports
can be made available upon request.

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