Senior Enrollment Advisor – HigherEdJobs

Requisition #: S01165P

FLSA: Exempt

Location: IIT-Mies Campus (MC), 10 West 35th St., Chicago

Department: Graduate and Professional Admission

GENERAL DESCRIPTION

Working in partnership with the Assistant Director and Associate Director of Graduate Admission, the Senior Enrollment Advisor is responsible for managing the recruitment process from inquiry to matriculation, for prospective students seeking admission into Illinois Tech’s graduate programs. This position will report directly to the Associate Director of Graduate Admission.

COMMUNICATIONS

Communication will include verbal and written communication with prospective applicants and applicants, internal staff and faculty. Verbal and written communication with external stakeholders such as, local companies, alumni, and external college faculty and staff. Excellent presentation skills.

CUSTOMER SERVICE

Exceptional level of customer service is needed for this position. Daily interaction with prospective students and internal and external stakeholders.

Special Schedule Requirements

Work location: will need to work on both the main campus and the downtown campus as needed. Some evening and weekend hours will be required. Domestic and some international travel. Night and weekends may be required.

EEOC Statement

Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.

Education & Experience

Bachelor’s degree and at least three (3) years relevant work experience required. Master’s degree in higher education, business administration, or other related field preferred 
Minimum of two (2) years experience in college recruiting and admission required

Knowledge & Skills

Computer skills required: word processing, spreadsheets, email, experience with CRM systems-Salesforce, Banner preferred 
Strong communication skills including ability to actively listen; professional written communication skills; public speaking skills 
Ability to work effectively and collaboratively in a diverse work environment; 
Ability to be attentive to details, be accurate, be precise 
Able to work independently with minimal supervision 
Welcomes a fast paced environment where priorities are constantly changing- ability to show initiative; organize workflow; manage one or more projects and handle frequent interruptions 
Ability to plan, organize, and implement virtual events and visit options; ability to travel to graduate fairs and other outreach related events

SUPERVISION & BUDGET AUTHORITY

N/A

Physical Environment and Requirements

Typical work environment is an office setting 
Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions. 
Sitting for long periods of time at desk, exposure and ability to participate in a virtual setting for long periods of time, and the ability to drive/ride in a car and/or fly for specific travel. 
Ability to lift up to 25 pounds 
Long or irregular work hours during peak recruitment periods, must be able to travel overnight when required.

List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.

Valid driver’s license required.

Key Responsibility

Campus Relationship Management (10%): Work closely with assigned academic departments and programs to meet assigned enrollment goals for the university. Act as the liaison between graduate admission and academic department. Monitor admission funnel and partner with the broader admission team to achieve admission targets.

Percentage Of Time
10

Key Responsibility

Prospective Relationship Management (30%): Provides high level service to prospective students regarding degree and other programs, application processes, financial aid and other determining factors for enrollment.

Percentage Of Time
30

Key Responsibility

Application Review (30%): The Senior Enrollment Advisor has independent decision making authority to review and make admission decisions for completed applicants.

Percentage Of Time
30

Key Responsibility

Recruitment Events (20%): Execute and participate in recruitment events such as decision days, university discover week, informational sessions, and a variety of educational graduate fairs off campus.

Percentage Of Time
20

Key Responsibility

Special Projects (10%): Will be assigned special projects related to increasing enrollment of specific student populations or markets, campus engagement activities/collaborations, supervision of student workers, or other responsibilities as assigned.

Percentage Of Time
10

Work Hours

Monday-Friday 8:30AM-5:00PM

Position Category: Full Time

Posting Date: 03/22/2023

Posted Until Filled: No