Workforce Program Specialist – HigherEdJobs

Campus Location: Council Bluffs

Diversity or Affirmative Action statement:
It is the
policy of Iowa Western Community College to provide equal educational opportunities and not to discriminate on the basis of race, color,
creed, religion, national or ethnic origin, ancestry, genetic information, physical or mental disability, age, sex, sexual orientation,
gender identity or expression, veteran status, citizenship, medical condition, and actual or potential parental, family or marital status as
those terms are defined under applicable laws, in its educational programs, activities, or employment practices.

Questions or
complaints? Contact Title IX, ADA, and Equal Opportunity Coordinator for Students, Reanna Heim, or Title IX and
Equal Opportunity Coordinator for Employees, Robyn Porter at [email protected] and
712-325-3200; or Director of the Office for Civil Rights at U.S. Department of Education, John C. Kluczynski Federal Building, 230 S.
Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD
800-877-8339 Email: OCR[email protected]

Salary Range: $38,000-$42,000

Job Description:
This position provides support to the
job training programs (260F, 260E). This position will cultivate and maintain relationships with business and industry to ensure excellent
customer service in regards to the implementation of the job training programs. Also, day-to-day support of customized training will also be
needed. A high degree of coordination between multiple departments will be required.

Open Until Filled:
Yes

Online Application Form: 3205

Required Qualifications:

• Minimum two years of
  post-high school education with preferred 4 years in office setting
• Excellent verbal and written communication skills and
  ability
• Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and
  electronic files, to produce error-free final products, and to manage time and output
• Excellent customer service
  skills
• Ability to read, write and speak English fluently
• Enthusiastic and dedicated to the challenges of helping other
  people
• Ability to function collaboratively as part of a fast-paced, customer oriented team
• Professional in communications,
  appearance, relationships, and responsiveness
• Positive attitude
• Ability to maintain strict confidentiality at all
  times
• Self-starter with the ability to perform with little supervision
• Regular, prompt & reliable attendance
• Ability
  to pass a background check, have a valid U.S. driver’s license and good driving record.

Preferred
Qualifications:

• Proficient use in computers including Microsoft Office products (Outlook, Word, Excel, PowerPoint) and
  CRM experience

Physical Demands:

• The employee frequently is required to
  sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
• While performing
  the duties of this job, the employee is regularly required to talk and hear
• Ability to drive company owned or personal
  vehicle

Benefits Summary:
Click here for more information on benefits and
perks.